# Merging

Merging means to take two tickets and streamline all of the important information into one of them (description, comments, reporters, participants, ..), while closing the other one (e.g. transition the status to closed).

![](/files/-MYyb0kmAL-yaaUJ-UVR)

In Duplicate AI you merge two tickets following these steps:

* Step 0: Finding a Duplicate or Similar Issue
* Step 1: Configure what shall be done (Configure the Merge Actions)
* Step 2: Merge the Tickets (Execution)

## Step 1 - Configure the Merge Actions

![](/files/-MYyb0ktrx7bFdsxiAYH)

Configure the Merge as follows:

* Use the "Merge Button" after selecting a Duplicate / Similar Issue
* Merge direction: The content is copied from your open ticket (left) to your selected ticket (right).\
  This can be reversed.
* Fields: Select the fields you want to copy or move from the left ticket to the right ticket
* Status Transitions
* Link both issues
* Mark Duplicates as Handled
  * Sidebar notifications for this dupicate are removed
  * The ticket is displayed as muted in the "Suggested Duplicates" list

## Step 2 - Execute

![](/files/-MYyb0kuZzufV1CmAA6q)

When done configuring, press "Preview" and you'll receive a summary of how the two tickets will be modified.

Press "Merge Tickets" and all merge actions will be executed. You can follow along the progress as the grey actions (still todo) turn blue (in progress) and finally green (done). In case of errors the boxes turn red and an error message is displayed.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://duplicateai-docs.secretbakery.io/chapter/merging.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.